News

Know Your Rights

We understand insurance companies are putting pressure on customers to use a shop that participates with their “repair program”. And we would like to address this and answer some questions you might have. We happen to be on 10 of the largest insurance company “repair programs” (DRP – Direct Repair Programs) in New Jersey and benefit from the business it generates. However, we also feel shops should continue to earn their business by investing in the proper training for their people, technology and service that we feel separates us from a lot of other shops in the state. We’ll leave the choice of choosing a shop up to you – but here are some facts you should know about your rights:

“SHOUT… SHOUT IT OUT LOUD”…

...Collex Collision Experts is proud of our environmental successes and leadership in the auto body industry. Most recently we partnered with our paint manufacturing company, AkzoNobel Coatings, and set an example as an early adaptor of waterborne paint in our area – long before it will be required by law. AkzoNobel’s Autowave is a superior paint product that is much more environmentally friendly. It contains less VOC (volatile organic compounds) emissions and therefore is less harmful to the environment. The product produces a beautiful, long lasting finish and we continue to offer a lifetime guarantee and feel better knowing we’re doing something proactive for the future of our environment.

2008 Premier Achiever for Customer Satisfaction

Our shop has achieved an extraordinary customer satisfaction rating for the Allstate Insurance AutocheX CSI program in 2008—well above the norm in our market segment or region. From the thousands of customer surveys AutocheX has performed throughout 2008, Collex Collision Experts is among only a...

10 Top Insurers in New Jersey recommend Collex

Collex is recommended and has a 'Direct Repair' relationship with 10 of the top insurance companies in New Jersey. We work with every insurance company in the state and as a Direct Repair facility, the process is quicker and works more smoothly for everyone...

Collex on TV

To continue to grow community awareness Collex owner Michael Grant commissioned Custom Video Productions, Inc. to develop three 30 second commercials to air on local television. The team decided to avoid normal marketing fluff and agreed on basing the commercials off of real customer compliments written...