12 Jun Collex Auto Body wins National Customer Satisfaction Award for 7th Year in a Row!
Consistency. Teamwork. Focus on the customer. Auto body training. Much goes into it, so we are extremely proud of our recognition as an AutocheX Premier Satisfaction Award Winner… again! That’s right, this marks our 7th year in a row of being placed in highly exclusive company. Out of the over 50,000 shops across the country, we were selected as one of only 375 (or just 8 in NJ) who, as Jim O’Leary, Vice President of Mitchell Repair Solutions states, “consistently achieve extremely high customer satisfaction scores. The high satisfaction scores of these elite collision repair facilities in North America clearly demonstrate their ongoing commitment to their customers, and set the bar very high for customer experience management in our industry.” Thank you, Jim. We believe that customers deserve customer service best practices from everyone they encounter. You can’t have a business without customers; it’s as simple as that. And that is why we have worked so hard to become customer-centric and have high levels of customer service throughout our organization. We think that companies that put customer relations first benefit from high customer loyalty and a positive reputation and so that is exactly what we do. We love this recognition and accomplishment as a reflection of our focus on you, our customer. As a team and as a culture, we work very hard every day in a particularly challenging industry to make sure that you and your car are well taken care of. Collex: a comfortable solution to an uncomfortable situation.