News

A customer commented today that he was impressed with how neat and orderly an auto body shop we had.  Thank you!  My Mom is rolling in her grave to some extent as her half serious, half playful words still echo from 40 some-odd years ago,...

No Waste!  A big part of our improvement efforts is to shine a big mirror upon ourselves and try to get rid of waste (big mirrors are always good, a little uncomfortable, but very, very necessary, no?!?).  So to make our cycle time quicker and...

People.  Can’t live with em, can’t live without em.  And like other businesses, with auto body repair, our employees are the biggest impact on customer service and overall performance.  The most fun AND the most challenging aspect of building our company has been getting the...

A hearty and professional “thanks” goes out to paint manufacturer Akzo Nobel Sikkens for partnering with us over the past several years and shepherding our improvement efforts.  Along with providing us with their outstanding waterborne paint system, Akzo, a leader in the industry, has developed...

I left the high tech industry for the low tech industry.  IBM to Collex Collision Experts.  Part of that transition recognized the constant manic nature of tech and the desire to have a somewhat simpler life. Who’d a thunk auto body repair would get crazy with...

Say Whaaaat?  Lean Manufacturing, “The Toyota Way”, Total Quality Management, Theory of Constraints…. at little ole Collex Collision?  You bet!  For several years our team has been utilizing all of these business theories to improve auto body repair.  More accurately, it’s been about improving the...

Your friendly neighborhood shop, well… WE DID IT AGAIN!! One of only eight repair facilities in the state of New Jersey, and one of the only 400 shops in all of North America!!! As Jim O’Leary, Vice President of Mitchell Repair Solutions states, “the annual Premier Achiever...