News

Yes. We have a night drop box and a simple process. Please call and let any of our Customer Service Reps know you would like to drop off after hours and they will explain the process and tell you the location of our night drop...

This depends on the extent of the damage. Once we have completed an estimate of repairs and understand the amount of labor necessary, our estimator can answer that specifically. Upon scheduling we will give you start and completion dates and based on our 12 month...

No. There is no need to run around like that. However, you should have your car repaired at the place you feel comfortable with. Keep in mind and please don’t get fooled by “lower estimates.” Make sure to compare all estimates to be sure it...

We can arrange for you to get a rental car right around the corner from Enterprise Rent-A-Car. We arrange it so they will meet you here at Collex when you drop off your vehicle for repair. We realize people need to get moving with their...

It helps and is generally more convenient for you. We do have two estimators, but even then, when busy, it’s disappointing both to you and us to have you wait while we are writing estimates for people who did make an appointment. If you’d like,...

In most cases it takes approximately 30 minutes, so most customers choose to wait. The time taken involves speaking with you to understand what happened, looking at your vehicle, writing the estimate, reviewing the repair with you and answering any questions you may have....

It depends on the extent of the damage. For your safety, you should try to make sure all the lights are working; the car feels the same as before the accident and that no parts are rubbing on your tires. In addition, if you see...