I just got in an accident, what do I do?

I just got in an accident, what do I do?

Take a deep breath. We understand an accident and the process following an accident can be unsettling. We’re here to help you. Hopefully, everyone is OK – that is the most important issue.

If you are planning on going through your or the other person’s insurance, you will need to call that company to begin the claims process and obtain a claim number. We have phone #’s for all the insurance companies in New Jersey and would be happy to help you contact the company. Once you have the claim number, contact us and we will handle the approval process for you. We are what is what is called a “Direct Repair Shop” for 9 of the top 14 insurance companies in New Jersey which makes the process move more quickly. We work with every insurance company in the state and can help guide you through the process.

To download the Accident Report Form, click here.
In case you are in an accident, follow this helpful list:

    • Stop your vehicle. If your vehicle is operable, make sure your way is clear and safe and park as close to the scene as possible without obstructing traffic.
    • Turn off your ignition.
    • Check for injuries. Call for medical assistance if necessary and don’t move an injured person unless you have medical or emergency training.
    • Call the police. Or ask others to summon an officer. The police will be able to record an official report of the accident, which is very helpful in protecting all parties involved. In addition, they are trained for such incidents and can help you through the process.
    • Mark/protect the scene. If you have cones, flares or reflective traffic devices and can safely position them, do so to warn oncoming traffic and protect yourself and others involved in the accident.

You can print out and use the Accident Report Form to help in the following steps:

  • Record other driver’s name, address and any identification number (driver’s license, registration, license plate).
  • Gather names and addresses of all persons in the vehicles and people who may have witnessed the accident. Having the name of the officer can be helpful as well.
  • Make a quick diagram noting location of vehicle occupants, direction of vehicles and lane information. You can draw on the reverse side of your Accident Report Form.
  • It is best to speak only with the police. Do not discuss fault or specifics of the accident with anyone else. Remember though, an accident is stressful for everyone involved – being tactful and courteous can help.
  • Find out where to get a copy of the police report. This is usually the local precinct where the accident took place.
  • Inspect your own car for roadworthiness. If you are not sure, ask the police officer and arrange for towing if necessary.