Author: Jenn Kosmas

Before you drop off your vehicle for repairs, a great deal of work is already done. Parts are ordered, parts are received and our Parts Manager matches the new parts to your car based on photos in our computer system. Our Customer Service Reps handle...

The collision repair process starts with the estimate. At Collex, an estimate is our opportunity to listen and understand how we can help you – we work with you to understand how the accident happened, listen for any special needs, and learn what kind of...

Today’s automobile designs reflect not only style and looks, but exceptional improvements in passenger safety as well. Although many people become concerned with the extent of the damage to their vehicle, what is important to understand is that much of the damage is done by...

Our team at Collex achieves three goals when repairing a vehicle: Restoring the performance and safety of the vehicle; Repairing the way the vehicle looks; Making sure the customer has a comfortable experience with Collex in all aspects of our service Many people in the industry use the phrase...

You should choose the place you are most comfortable and confident in. Given that, we feel we are the best around. Our technicians are all outstanding, well paid, rewarded, trained annually and our culture is one that places customer service as our highest priority. For...

Yes. We have a night drop box and a simple process. Please call and let any of our Customer Service Reps know you would like to drop off after hours and they will explain the process and tell you the location of our night drop...

This depends on the extent of the damage. Once we have completed an estimate of repairs and understand the amount of labor necessary, our estimator can answer that specifically. Upon scheduling we will give you start and completion dates and based on our 12 month...